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WHY US
"Comprehensive services extending beyond borders with international standards, Viettel IDC delivers leading, trustworthy solutions."
Professional customer care
Viettel IDC provides professional 24/7 customer support with a team of experienced engineers who understand the service and quickly meet customer needs
High security
Possessing international security certificates, commitment to control, limit system risk, ensure data safety
Outstanding quality
System of 6 International standard data centers Rated 3 - TIA 942, uptime 99,99%.
Optimal cost
Optimize costs with advanced technology, comprehensive solutions under the advice of leading experts.
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Frequently Asked Question
Is the data on the server secure? Does Viettel IDC backup data to other places?
After free installation support for the first time (if requested from customers), Viettel IDC will hand over the highest and only admin account to customers
- Customers have full rights to use and administer the server. Viettel IDC is not allowed to backup customers' data to other places
- In case customers requires data backup, Viettel IDC will provide backup service and hand over the backup admin account to customers
What is Viettel Cloud? What is different between Viettel Cloud and Viettel Cloud Server?
Viettel Cloud is an ecosystem of cloud computing products and services developed by Viettel Group. Viettel Cloud Server is a virtual server service with outstanding performance developed by Viettel IDC - Vietnam's leading Cloud Computing and Data Center provider.
Does Viettel IDC support daily checking equipment for customers?
- Viettel IDC will periodically check the device of customers twice a day - If the device lights are detected with abnormal signs, Viettel IDC will actively call the technical staff that Customer has registered to notify about the status of the device's light and coordinate with Customer to deal with it within its scope. responsibilities of Viettel IDC
Can white-channel’s speed reach up to 10Gbps?
Up to 10Gbps is possible if the terminal supports it but usually the majority of organizations use only 1Gbps
What is Cloud Security different from traditional security?
- Cloud monitoring from all users and connections, any new threats are blocked
- Traditional security makes sense when all applications are stored in data centers and users are on the network. But nowadays with applications moving to the cloud and users increasingly switch to using applications available on the cloud
- Cloud security model forces all traffic through centralized data centers to secure and control access